And we want you to call.
We know that the perfect product or gift is hard to choose. We understand that you have questions about the fit, the materials, the sourcing of our products. You want to talk to a human, have a good old fashioned conversation, and get clarity in person. We also know at times issues arise that need fixing. Lastly, we love to personalize gifts for you, or for your loved ones.
As a family-run company with a mission to fill your lives with Grace, making you happy with your purchase is our highest priority. We promise to do our utmost to answer each message, to answer the phone if we can or return each call as quickly as possible if we can’t.
Most of all, we promise to care for you and your purchase as royalty.
We respond to email, telephone and text, as well as do our best to respond promptly on social media.
*WE WANT TO FEATURE YOU!*
Would you like to share your story with other Royals on our Crowned blog, newsletter or socials? Just fill out the form and we will email you the prompts and guidelines. We love hearing from our community on a variety of topics, from design to royal dignity and the wisdom in between.
*A NOTE ABOUT SHIPPING*
We do our best to offer the most competitive and up to date shipping rates and providers as possible, and a variety of options of delivery timing and price points. We also measure each provider's accuracy and care of delivery from our door to yours. Please reach out if you need help determining the best shipping rates for your timely needs. Happy gifting!
We strive to answer all Royals within 24 hours of your message. Please include your Order # if you are having an issue with your order.
We look forward to serving you!
For wholesale inquiries, please use the form, or email our dedicated wholesale concierge at wholesale@houseofroyals.com